At Crème Skin & Beauty Lounge, I have made the decision not to take booking deposits from my clients, however I do have a cancellation policy.
By making a booking with Crème Skin and Beauty Lounge you are
agreeing to the cancellation fee & The 24 hour cancellation policy.
Bookings can be made via our FRESHA booking site, or contacting the salon on +61 409 797 798 or emailing firstname.lastname@example.org for any enquiries.To book the time you desire we recommend you book through the booking site, as there will be a delay in response to calls/texts and emails.
Should you need to cancel or reschedule your appointment, I ask that you give me at least 24 hours notice. If cancellations are made less than the required 24 Hours, a fee of 50% of the appointment will be charged.
Payment can either be made over the phone or will be charged to your next appointment.
If you have booked an appointment online and now realise you can not make the appointment, a reminder text & email is sent out 48 hrs prior to your appointment, with a link giving you the opportunity to cancel or reschedule.
Please no Facebook or Instagram messages to cancel any appointments, as I don't get to check socials straight away.
Life gets messy & busy, I get it, I just ask if you can
let me know if you cannot make it, and I will communicate our best options to you over the phone.
Thank you for your cooperation and on-going support.
Tash, Crème Skin & Beauty Lounge.